HELP ?
Frequently Asked Questions
CLOSE

What are the requirements to use the Stretch Internet portal?

If you're on a desktop or laptop computer, we suggest using the latest version of Chrome or Firefox. If you're using an alternate browser, please ensure you're using the most updated version of that browser. To access live or on-demand video, you will need a download speed of at least 1.0 Mbps (1,000 Kbps) for standard definition broadcasts and 3.0 Mbps (3,000 Kbps) for high definition broadcasts. You can measure your download speed atwww.speedtest.net. Our broadcasts are also compatible on any Apple mobile devices running iOS 7 or later and on Android devices running OS 4.4.4 or later. If you're wishing to view the broadcasts on your TV, we suggest using AppleTV to wirelessly stream content from a Mac or Apple mobile device – or connecting an HDMI cable from your computer or device to your TV. While some Smart TVs can also be used to access our streams, we cannot guarantee compatibility.

Why is the portal not loading correctly or missing information?

If you're having issues loading the portal or accessing content on a computer, please make sure you're using the latest versions of Chrome or Firefox. We also suggest that you clear your browser's cache, quit your web browser, and try to relaunch the portal.

Are there multiple viewing options in the portal?

While viewing a broadcast on a tablet or computer, you will see either 2 or 3 icons at the right of the event description bar near the top of the portal. The first icon provides a "full view" option with the video presentation maximizing the portal. The second icon offers a split view and is helpful if the client is utilizing any other features, such as Twitter feeds or live stats updates. If you're watching a live sporting event and the client has live stats available, the third icon offers a "stats heavy" window with rich statistical information and a minimized video or audio player. Additionally, you can watch up to four events simultaneously in the portal by clicking on any of the view icons at the bottom of the video player, and selecting another available event.

Do I need to sign in or register to access an event?

If you're attempting to watch a live or on-demand event that is free, you generally will not be required to create an account or sign in. For live events, simply click on the "Watch" or "Listen" icon and you'll be redirected immediately to the portal page for the event. If the portal is set up on a pay-per-view or pay-per-listen basis, you will be required to register or sign-in, and you'll be guided through the steps after clicking on the icon for any event.

Why am I experiencing low-quality audio or video?

If you're experiencing video or audio playback that skips, freezes or buffers, please ensure you have sufficient bandwidth and computer resources available. Buffering can also occur if there are connection issues on-site. If you're not experiencing video or audio playback issues, but encountering other issues, such as pixellated video or distorted audio, there are very likely issues at the originating site. We work proactively with our partners to address these issues and are generally able to resolve them in a timely manner, but certain conditions are outside our control. Please click the "Submit Support Request" link inside the "Help" tab if you need assistance addressing issues.

伕理ip加速器_伕理ip软件_http免费动态ip伕理服务器-精灵 ...:2021-6-15 · 伕理ip加速器选精灵伕理,国内知名的伕理ip软件,精灵伕理专业提供免费动态ip,ip加速器,伕理服务器,http伕理,socks5伕理等,在电脑ip修改器和手机ip转换器方面深受广大用户好评.

11加速器官网-ip加速器_网络加速器_伕理ip软件_http伕理服务器:2021-6-5 · 11加速器是一款针对网游数据传输特点自主研发的伕理服务器端与客户端软件,是ip加速器,网络加速器需求用户首选的产品。 伕理ip软件拥有全国各地的云高速主机,ip加速器伕理ip能为用户提供优质的网游伕理服务。

Are the live broadcasts available for archived viewing?

Archived broadcasts will be available in the "On Demand" tab of the portal. Keep in mind that our staff manually edits and prepares the archives for most audio-only events before they are posted to the portal, so please allow up to 72 hours or more for those to become available. Video archives are generally available almost immediately following the event. Keep in mind that many clients choose not to archive some or all of their events, or choose to password-protect their archives. If you are asked for a password prompt, please contact the client directly if you're like to request access.

全国动态IP伕理软件推荐,千万IP秒切换哪家最好 - 几何动态 ...:2021-6-3 · 软件介绍:几何动态IP是国内IP伕理软件中一款强大的游戏加速器工具,同时也是网络网游加速软件,提升速度 降低延迟,支持上千款游戏,也是一款国内IP地址转换软件,软件提供全国200+地区静态ip+动态ip地址,千万ip线路一键秒切换,让您的电脑或手机一秒切换ip,有效保护网络,高匿名IP有效 ...

If you don't have any issues with the audio or video playback, but have a complaint about an element of the production, you can use the "Submit Support Request" link inside the "Help" tab. While Stretch Internet does NOT produce the broadcasts and makes no warranties about the content of any broadcast, we can relay your comments or concerns to the school producing the event. Examples of production-related complaints include poor camera operation, mispronunciations, factual inaccuracies, etc.

Why are live stats not available for every game?

Our live stats modules utilize XML code generated by the software used by the majority of colleges and universities. However, the only sports that include live stats output are soccer, field hockey, volleyball, basketball, ice hockey, baseball, softball and lacrosse. Additionally, some schools choose not to utilize our live stats service, while others only provide live stats for home games, and that can also be contingent on the availability of a high-speed Internet connection.

Why are the live stats frozen or not synced up with the audio or video?

Streaming traffic uses a different protocol and transfer mechanism than live stats, so it's virtually impossible to guarantee a perfect sync between the two. Also keep in mind that the stats might not be entered immediately on site, which can result in delays in the live stats. If the on-site stats computer is experiencing technical difficulties, the live stats will not update. We contact our schools when the stats have not been updated for 5 or more minutes, but you're also welcome to contact us using the support link if you think there might be an issue.

How do I purchase an passport to access an event?

You can follow these steps to purchase a passport:
1) On the portal landing page, click on the appropriate watch or listen icon next to the broadcast you're interested in
2) Select the passport you'd like to purchase and click "NEXT"
3) Login with your username and password or register a new account by clicking "REGISTER"
4) Enter your personal and billing information (this information MUST match exactly the info on record with your credit card issuing bank) and click "NEXT"
5) Enter your credit card information and click "NEXT"
6) Review the details of your order and click "NEXT"
7) If your order is successful, you will receive a confirmation e-mail and you can access your event with15 minutes of the scheduled start time by clicking on the corresponding watch or listen icon and clicking the "Sign In" link if you're not already signed in.

What is your refund policy?

【极光伕理动态IP加速器】极光伕理动态IP加速器 V2.0.7 ...:2021-5-25 · 极光加速IP伕理转换器是一款独特的动态IP静态IP拨号软件。支持安卓各个系统和模拟器、IOS、电脑网页等多终端,一键启用加速,无需配置,安装即可使用,操作灵活便捷。稳定、安全、可靠的换IP软件。

芝麻HTTP官网:高匿HTTP伕理IP,SOCKS5伕理IP,360天IP ...:2021-6-12 · 芝麻HTTP伕理是企业级大数据爬取HTTP动态IP服务提供商,为上百家企业用户提供海量优质高匿HTTP伕理IP,全国自建160多所机房,低延迟高可用率稳定专业!

You can open a support ticket by clicking on the "Submit Support Request" link inside of the "Help" tab. Please complete all of the form fields and provide as much information as possible before submitting the ticket. You can expect to promptly hear back from a member of our support team.
Submit Form Request
CLOSE
SUBMIT
速度快的伕理ip
Find another event
Search
LOADING...
  • 蓝奏云vpn  上p站的免费加速器  免费梯子工具 知乎  黑豹加速connectionreset  小火箭收费节点网站  黑洞vp加速器永久版  蜜蜂加速器下载  快连VPN在线客服